Location
Hosting in Germany
The applications run in a data centre in Germany. Patient data does not leave the EU.
Security & data protection
Patient data stays in Germany.
Medical history and documentation data require special protection. Our architecture is designed for this from the ground up.
Measures
How we protect your data.
Encryption
Encrypted in transit & at rest
Data is transmitted exclusively via TLS. Stored data and backups are encrypted.
Separation
A separate instance per practice
Each practice gets its own separate environment – no shared database with other customers.
Access
Roles & logging
Role-based permissions, multi-factor sign-in for the practice team and traceable access logs.
Contract
Data processing agreement
You receive a data processing agreement under Art. 28 GDPR and an overview of the technical and organisational measures.
Backup
Daily backups
Regular, encrypted backups with documented restore procedures.
Two separate worlds
This website ≠ your application.
This website is for information only. It does not process any patient data. Your individual application runs separately in its own secured environment in a German data centre.
Questions about data protection or the DPA?
We are happy to send you our technical and organisational measures (TOMs) and the draft agreement in advance.